Responsible Lending

Responsibility is a big deal to us. As a lender, we have a responsibility to make sure we only give credit to customers who can afford it. We also have a responsibility to be clear and understandable in everything we say.

Our aim is always to help our customers, and not cause further difficulties. You’ll get all the information about the loan you want before you apply, so you can make an informed decision. We want to help you out of a tight spot, not get you into one.

Transparency is an essential part of responsible lending. We always make it clear what the cost of our loans will be, and tell you how they work before you decide whether to proceed.

When you apply for a Dot Dot loan, you choose the cash amount and repayment period you’d like from a range of options. You’ll see exactly what your monthly repayments will be, and the total cost of your loan. All the charges and interest are clear, and your loan will never cost more than this. We only charge the interest we agree with you upfront, and we don’t charge late payment fees or have other hidden costs, everything is set out clearly from the start.

Why do we carry out credit checks?

As a responsible lender we carry out credit checks on all our customers when they apply.

Credit checks help us to decide how much credit you might be eligible for, based on how you’ve managed any credit you might have had in the past.

This doesn’t mean you need a perfect credit score to borrow from us. It just helps us see if you’ll be able to manage your repayments.

Why do we carry out affordability checks?

Affordability checks help us to make sure you can afford the loan you’re applying for. We’ll look at your income and outgoings to try and make sure that you won’t get into difficulty when making your repayments.

Our customers are important to us, so we always want to treat them fairly.

We’re here to help and provide information whether it's your first loan or you’re an existing Dot Dot customer.

Apply now