Warning: Late repayment can cause you serious money problems. For help, go to moneyadviceservice.org.uk Compare our loans at AllTheLenders.org.uk

Loans from £200 to £1000

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Representative 1255% APR

Loans from £1500 to £4000

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Representative 99.9% APR

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Complaints

At Dot Dot Loans we pride ourselves on our standards of customer service and fully observe the standards of 'Treating Customers Fairly' as set out by the FCA.

If you are unhappy with the service you are experiencing, and require a copy of our Complaints procedure, please contact us – you are entitled to receive it free of charge.

If you wish to make a complaint about our products or services, you can contact Customer Services on 0333 240 6215 or by emailing us at customerservices@dotdotloans.co.uk. Alternatively, you can write to us at:

Dot Dot Loans
Dot Dot Loans,
Kingston House,
Centre 27 Business Park,
Batley,
WF17 9TD

We always hope that we can resolve any issues you raise and we always aim for complete customer satisfaction. However, if we are unable to resolve your complaint within 8 weeks you can refer it to the Financial Ombudsman Service:

Financial Ombudsman Service
Exchange Tower
London
E14 9SR

Telephone: 0800 023 4 567 Email: complaint.info@financial-ombudsman.org.uk Website: www.financial-ombudsman.org.uk

You may also register a complaint by using the European Commission Online Dispute Resolution platform. All Complaints submitted through this platform will be dealt with by approved dispute resolution providers.

You can use the European Commission Online Dispute Resolution platform for complaints by clicking here: http://ec.europa.eu/consumers/odr/

Short term loan

Representative Example

Borrow £300 over 3 months with monthly repayment of £153.63. Total amount payable £460.89. Interest rate 292% p.a. (fixed). 1255% APR Representative.

Long term loan

Representative Example

Borrow £2500 over 24 months with monthly repayment of £198.68. Total amount payable £4768.25. Interest rate 71.1% p.a. (fixed). 99.9% APR Representative.