At Dot Dot Loans we pride ourselves on our standards of customer service and fully observe the standards of 'Treating Customers Fairly' as set out by the FCA.
If you are unhappy with the service you are experiencing, please contact our Customer Experience Team at:Dot Dot Loans
We always hope that we can resolve any issues you raise and we always aim for complete customer satisfaction. However, if we are unable to resolve your complaint within 8 weeks you can refer it to the Financial Ombudsman Service:Financial Ombudsman Service
You may also register a complaint by using the European Commission Online Dispute Resolution platform. All Complaints submitted through this platform will be dealt with by approved dispute resolution providers.
You can use the European Commission Online Dispute Resolution platform for complaints by clicking here: http://ec.europa.eu/consumers/odr/
Borrow £300 over 3 months with monthly repayment of £153.63. Total amount payable £460.89. Interest rate 292% p.a. (fixed). 1255% APR Representative.