If you want to make a payment or part payment, you can do this by logging into your online account and clicking the 'Make a Payment' button.
When you make your repayments depends on when you get paid. We’ll ask you for this date when you apply and, if you’re approved, we’ll set your repayments up to match this.
This is one of the methods we use to collect repayments and allows us to take recurring payments from your account on an agreed date – once you have given us permission to do this.
If your pay date changes contact us and we'll be able to discuss moving your repayments in line with your new pay date.
If you don't think you'll be able to make a repayment please get in touch as soon as possible and let us know and we'll be happy to discuss your options.
We don't charge any missed or late payment fees, but not making your payments in full and on time could affect your credit score, so it's best to keep us in the loop.
Just give us a call and we'll get these changed for you.
Once you've paid off your existing loan you may be eligible to apply for another. All applications are subject to a credit check and affordability assessment.
If you’ve settled your existing loan, you can apply via the Dot Dot online portal. Simply log in to the Dot Dot online portal, select the ‘New Loan’ tab and then click apply now to start your application. Some of your details will already be pre-populated, please check they’re correct before continuing with your application.
We only allow customers to take out one Dot Dot loan at a time - it's part of our commitment to responsible lending.
Yes, if you wish to pay your loan off early you can do so using the online portal. Simply log in, click the 'Make a Payment' tab and select 'Pay full balance'. This will then calculate the amount payable and you can proceed to pay off the full amount.
You can also contact us and we’ll let you know the outstanding balance on your loan and answer any questions you have.
You could be entitled to a rebate of interest; depending on how much you've paid so far and how much remains on your loan.
Please contact us and we'll amend your contact details for you.
Short-term loans: 925.4% APR Representative Long-term loans: 99.9% APR Representative