We'll collect repayments directly from your nominated bank account each month on an agreed date via Direct Debit or Continuous Payment Authority. If you need to discuss alternative payment methods, please get in touch with us.
When you make your repayments depends on when you get paid. We’ll ask you for this date when you apply and, if you’re approved, we’ll set your repayments up to match this.
This is one of the methods we use to collect repayments and allows us to take recurring payments from your account on an agreed date – once you have given us permission to do this.
If your pay date changes contact us and we'll be able to discuss moving your repayments in line with your new pay date.
Yes – you can do this using your customer portal or you can give us a call and we'll take a payment over the phone.
If you don't think you'll be able to make a repayment please get in touch as soon as possible and let us know and we'll be happy to discuss your options.
We don't charge any missed or late payment fees, but not making your payments in full and on time could affect your credit score, so it's best to keep us in the loop.
Just give us a call and we'll get these changed for you.
Once you've paid off your existing loan you may be eligible to apply for another. All applications are subject to a credit check and affordability assessment. To apply for an new loan, simply log in to the Dot Dot customer portal to start your application. Please do not apply directly via the homepage, as any existing customers applying for a further loan in this way will automatically be declined. If you haven’t yet registered for the Dot Dot customer portal, you can register here.
We only allow customers to take out one Dot Dot loan at a time - it's part of our commitment to responsible lending.
Yes – get in touch if you want to pay your loan off early and we’ll let you know what you need to pay. You may be entitled to a rebate of interest.
Please contact us and we'll amend your contact details for you.
Borrow £300 over 3 months with monthly repayment of £153.63. Total amount payable £460.89. Interest rate 292% p.a. (fixed). 1255% APR Representative.